Privacy Policy

Super Heroic, Inc.

Privacy Policy

Last Updated: June 28, 2017


Protecting your privacy is really important to us. With this in mind, we’re providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that we receive through the use of the Super Heroic Services.  This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services. Also, please note that, unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service. So, please make sure that you have read and understand our Terms of Service.


Our Policy Toward Children

Our Services are not directed to children under 13 and we do not knowingly collect personally identifiable information from children under 13.


Revisions to this Privacy Policy

Any information that is collected via our Services is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the Services or by sending you an email or other notification, and we’ll update the “Last Updated Date” above to indicate when those changes will become effective.


Collection and Use of Information

Information Collected or Received from You

Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your Account, if you are a registered User), and to enable you to enjoy and easily navigate our Services.

Account Information. If you create an Account, we may collect certain information that can be used to identify you, such as your name, email address, postal address, and phone number (“PII”). If you create an account using your login credentials from your SNS Account, you are authorizing us to access certain information about you from such SNS Account that your privacy settings permit us to access, including your name and email address and other PII that may be accessible through your SNS Account.  We may also collect other information from you or from your SNS Accounts that is not considered PII because it cannot be used by itself to identify you, such as date of birth and gender.


Child Data. You may provide Child Data to us in connection with your use of the Services, as further described in the Terms.


Payment Information. If you make a purchase through the Services, we may collect payment information, such as credit card information and billing address.


Information Collected Using Cookies and other Web Technologies. Like many website owners and operators, we use automated data collection tools such as Cookies and Web Beacons to collect certain information.

“Cookies” are small text files that are placed on your device by a web server when you access our Services. We may use both session Cookies and persistent Cookies to identify that you’ve logged in to the Services and to tell us how and when you interact with our Services. We may also use Cookies to monitor aggregate usage and web traffic routing on our Services and to customize and improve our Services. Unlike persistent Cookies, session Cookies are deleted when you log off from the Services and close your browser. Although most browsers automatically accept Cookies, you can change your browser options to stop automatically accepting Cookies or to prompt you before accepting Cookies. Please note, however, that if you don’t accept Cookies, you may not be able to access all portions or features of the Services.

“Web Beacons” (also known as web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many Visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the device, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).

Some third-party services providers that we engage (including third-party advertisers) may also place their own Cookies on your device or use Web Beacons. Note that this Privacy Policy covers only our use of Cookies and Web Beacons and does not include use of Cookies and Web Beacons by such third parties.

Information Collected Automatically. Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including both Users and non-Users (either, a “Visitor”). Log Data may include information such as a Visitor’s Internet Protocol (IP) address, browser type, operating system, the web page that a Visitor was visiting before accessing our Services, the pages or features of our Services to which a Visitor browsed and the time spent on those pages or features, the links on our Services that a Visitor clicked on and other statistics. We use Log Data to administer the Services and we analyze (and may engage third parties to analyze) Log Data to improve, customize and enhance our Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences.

Information Sent by Your Mobile Device. We collect certain information that your mobile device sends when you use our Services, like a device identifier, user settings and the operating system of your device, as well as information about your use of our Services.


Location Information. When you use our Services, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your mobile device’s GPS coordinates or coarse location if you enable location services on your device. We may use location information to improve our Services for you. If you do not want us to collect mobile device location information, you may disable that feature on your mobile device.



Information that We Share with Third Parties

We will not share any PII or Child Data that we have collected from or regarding you except as described below:


Information Shared with Our Services Providers. We may engage third-party services providers to work with us to administer and provide the Services. These third-party services providers have access to your PII and Child Data only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your PII for any other purpose.

We may share your PII and any necessary payment information, such as credit card number, expiration date and billing address, with our third party payment processing services providers in order to complete transactions initiated through the Services.  

Information Shared with Third Parties. We may share anonymized or aggregated data we collect from the use of the Services, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access the Services, market trends and other analysis that we create based on the information we receive from you and other users.

Information Shared with Web Analytics Services Providers.

Google. We use Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how Visitors engage with our Site and Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.

Mixpanel. We use a service provided by Mixpanel, Inc. (“Mixpanel”) to provide us with analytics data regarding users’ interactions with our Site and Services. You may opt-out of Mixpanel’s automatic retention of data that is collected while using the Services by visiting https://mixplanel.com/optout/. To track opt-outs, Mixpanel uses a persistent opt-out cookie placed on your device. Please note that if you get a new computer, install a new browser, erase or otherwise alter the browser’s cookie file (including upgrading certain browsers), you may delete the Mixpanel opt-out cookie.

Facebook. We may use certain tools offered by Facebook, Inc. (“Facebook”) that enable it to collect or receive information about actions users take on (a) our Site and elsewhere on the internet through use of Cookies, Web Beacons and other storage technologies or (b) our App and other mobile applications, in order to provide measurement services, targeted ads and other services. For more information regarding the collection and use of such information by Facebook, please see the Facebook Data Policy, available at: https://www.facebook.com/policy.php.

Opt-out of Ad Tracking. You can opt out of the collection and use of your information for ad targeting by going to http://www.aboutads.info/choices or http://www.youronlinechoices.eu/ to limit collection through the Site or by configuring the settings on your mobile device to limit ad tracking through the App.

Information Disclosed in Connection with Business Transactions. Information that we collect from Visitors, including PII and Child Data is considered to be a business asset. Thus, if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII and the Child Data, may be disclosed or transferred to a third party acquirer in connection with the transaction.

Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you or your use of the Services to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.

Your Choices

We offer you choices regarding the collection, use and sharing of your PII and Child Data and we’ll respect the choices you make. Please note that if you decide not to provide us with the PII or Child Data that we request, you may not be able to access all of the features of the Services.

Communications. As part of the Services we provide, you may (if enabled) receive notifications, alerts or other types of messages via email or the messaging functionality provided by your mobile device operating system, including free messages that directly promote our Services (collectively, “Messages”). You have control over the Messages settings, and can opt in or out of these Messages either through your Account or by following the unsubscribe instructions provided in the e-mail you receive.  We do need to send you certain communications regarding the Services and you will not be able to opt out of those communications – e.g., communications regarding Account management or billing or updates to our Services, the Terms of Service or this Privacy Policy.


Modifying Your Information. You can access and modify the PII and Child Data associated with your Account through the Services. If you want us to delete your PII, Child Data and your Account, you can do so [via hello@superheroic.com]. We’ll take steps to delete your information as soon as we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.

Responding to Do Not Track Signals

Our Site does not have the capability to respond to “Do Not Track” signals received from various web browsers.

The Security of Your Information

We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you in connection with your use of the Services (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.


International Transfer

Please note that your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.


Links to Other Sites

Our Services may contain links to websites and services that are owned or operated by third parties (each, a “Third-Party Service”). Any information that you provide on or to a Third-Party Service or that is collected by a Third-Party Service is provided directly to the owner or operator of the Third-Party Service and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy or security practices and policies of any Third-Party Service. To protect your information we recommend that you carefully review the privacy policies of all Third-party Services that you access.


Questions?

Please contact us at hello@superheroic.com if you have any questions about our Privacy Policy.